Bait & Switch: a sales tactic in which a customer is attracted by the advertisement of a low-priced item but is then encouraged to buy a higher-priced one In this case, it’s less of encouragement to purchase something of a higher value, and more like just fraud. Late last year, a Vancouver franchisee of a junk removal company was caught on camera overcharging customers by a significant percentage. Amy Savoie … Read more »